ePLDT Ventus

ePLDT Ventus provides offshore, cost-effective outsourcing solutions to clients from the United States, Canada, United Kingdom and the Philippines. A 100% subsidiary of the Philippine Long Distance Telephone Company (PLDT), the leading telecommunications provider in the Philippines, ePLDT is the most viable option for outsourcing solutions in the country. With 47,000 outsource call center seats in the country, ePLDT Ventus holds 11% of the total market share. ePLDT Ventus is serving the top Fortune 500 companies in the US in their respective Service Verticals (SV).

Services offered:

• Inbound Customer Care
• Inbound Technical Support
• Inbound Sales
• Outbound Sales
• Email Support
• Website Maintenance

Their commitment to excellence:

• The company’s strong financial capability is backed by their parent company, PLDT, the largest telco and most profitable firm in the Philippines.
• No other competitor in the Philippines or India can match PLDT’s presence in the domestic and international markets, thus making ePLDT Ventus the choice for easy and reliable voice, data and transport provisioning.
• The company ensures global quality, redundancy and reliability side-by-side with the 24x7 Network Operations Center and POP in the US through their alliance with Nippon Telecoms Japan (NTT).
• The company’s competence is led by a strong management team, complete with multinational experience resulting in the strong customer service delivery, chain orientation and loyalty since their start in 2001.
• The customers are assured of their staffing and facility requirements even on short lead times.